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Privacy Policy

Privacy Policy for Swift Charging

Effective Date: 01/01/2025

 

 

1. Introduction

 

Welcome to Swift Charging. We are committed to protecting your privacy and ensuring that your personal data is handled securely. This Privacy Policy explains how we collect, use, and protect your information when you use our website (www.swiftcharging.co.uk), products, and services.

 

 

2. Information We Collect

 

We collect and process the following types of personal data:

 

  • Personal Information: Name, email address, phone number, and any other details you provide when contacting us or using our services.

  • Payment Information: If you make a purchase, we collect billing and payment details.

  • Technical Data: IP addresses, browser type, operating system, and other technical information when you visit our website.

  • Usage Data: Information about your interactions with our website and services.

 

 

3. How We Use Your Information

 

We use your information to:

 

  • Provide and manage our products and services.

  • Process payments and transactions.

  • Respond to inquiries and customer support requests.

  • Improve our website, services, and customer experience.

  • Send promotional offers and updates (you can opt-out at any time).

  • Comply with legal obligations.

 

 

4. Data Sharing and Disclosure

 

We do not sell your personal data. However, we may share your data with:

 

  • Service Providers: Third-party partners who assist with business operations (e.g., payment processors, IT service providers).

  • Legal Authorities: If required by law or to protect our rights, we may disclose personal data to regulatory authorities.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

 

 

5. Data Security

 

We implement appropriate technical and organizational measures to protect your personal data against unauthorised access, loss, or misuse.

 

 

6. Your Rights

 

You have the following rights regarding your personal data:

 

  • Access and Correction: Request a copy of your data and correct any inaccuracies.

  • Erasure: Request deletion of your data, subject to legal obligations.

  • Objection and Restriction: Object to processing or request restriction of your data in certain circumstances.

  • Data Portability: Request to transfer your data to another service provider.

 

To exercise these rights, contact us at ev@swiftcharging.co.uk.

 

 

7. Cookies and Tracking Technologies

 

Our website uses cookies and similar tracking technologies to enhance user experience and analyse site usage. You can manage your cookie preferences through your browser settings.

 

 

8. Third-Party Processors

​​

      1. Digital Marketing Service Providers

      1. Our carefully selected partners and service providers may process personal information about you on our behalf as described below:
        We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include:
        (i)Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io. Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: dpo@sopro.io.​

 

9. Updates to This Policy

​

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

 

10. Contact Information

 

If you have any questions or concerns about this Privacy Policy or your data, contact us:

 

 

By using our services, you acknowledge that you have read and understood this Privacy Policy.

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